Privacy policy

Who we are

Underground Associates LLC builds and runs websites for local businesses. This policy covers undergroundassociates.com, our sign-up and preview pages, and the websites we host for our clients. Questions? call or text 256-636-5886 or email info@undergroundassociates.com.

What we collect

• When you contact us: your name, business name, phone, email and message, plus your IP address to block spam.
• When you sign up: your name, title, email, the plan you chose, the agreement you accepted, and your IP address and browser type as a record of your signature.
• Payments: Stripe handles them. We see whether a payment went through, not your card number.
• Business information: to build previews we use public details from Google business listings (name, address, phone, hours, category and ratings). Google's photos are only shown in private previews and never on a live website.
• Preview links: when someone opens a preview link we sent, we note that it was opened and when, so we know when to follow up.
• Our clients' websites: we count page views and taps on buttons like Call and Directions, without cookies and without identifying visitors. Messages sent through a client's website form go to that business; we store them only to deliver them.

How we use it

To answer you, build and run your website, handle billing, and follow up about a preview we made for you. We don't sell or rent personal information, and this website uses no advertising trackers or cookies.

Calls, texts and email

We contact you only about your inquiry, your preview or your service. Ask us to stop, or reply STOP to a text, and we will.

Who we share it with

• Service providers that run our business: Cloudflare (hosting), Google (email and business listings), Stripe (payments), and an AI writing tool that helps draft website text from public business details (never your personal contact information).
• Anyone the law requires us to share with.

How long we keep it

Messages and sign-up records are kept as long as we need them for your service and our business records. Previews for businesses that don't sign up are deleted within 30 to 90 days; we keep only Google's listing ID so we don't contact the same business twice by mistake.

Your choices

To see, correct or delete information we hold about you, call or text 256-636-5886 or email info@undergroundassociates.com.

Children

Our services are for businesses and aren't meant for children under 13.